Who is LuxConnect
Headquartered in Bettembourg, Luxembourg, LuxConnect is a leading information and communication technology (ICT) enabler, working with national and international telecom operators to strengthen Luxembourg’s digital ecosystem.
The company operates four state-of-the-art data centers and manages a 1,200 km fiber-optic network that connects data hubs, interconnection points, and international breakouts, providing the backbone for the country’s digital infrastructure.
A brief overview
LuxConnect plays a vital role in keeping Luxembourg’s ICT landscape reliable, secure, and connected. With growing data demands and a wide network footprint, maintaining accurate documentation and secure collaboration with external contractors became essential for operational continuity.
A National ICT Backbone
LuxConnect provides carrier-neutral data center services and dark fiber infrastructure across Luxembourg. Its four multi-tier data centers cater to IT integrators and telecom operators, guaranteeing high uptime and compliance with strict environmental and safety standards.
The Need for Secure Data Management
As the country’s primary fiber network owner, LuxConnect regularly collaborates with contractors who require limited access to GIS data. However, traditional sharing methods made it difficult to control permissions and prevent potential data breaches. The company needed a secure, cloud-based system to manage and share critical infrastructure data efficiently.
Key challenges
Before implementing Geolantis, LuxConnect faced increasing complexity in managing its data infrastructure and contractor communication. Maintaining security and accuracy simultaneously was proving difficult.
Protecting Proprietary Data While Enabling Collaboration
Contractors required access to LuxConnect’s GIS data to complete fieldwork, however granting that access risked data leaks. The existing tools couldn’t restrict visibility or export rights, exposing sensitive fiber network information to potential misuse.
Inefficient and Incomplete Documentation Processes
Managing a vast network of data centers, POPs, and fiber routes demanded detailed, real-time documentation. Without a unified digital workflow, maintenance records were inconsistent, and technicians lacked easy access to field data, slowing response times and risking downtime.
The solution
To overcome these challenges, LuxConnect adopted Geolantis, a secure and cloud-based platform for managing spatial data and digital field workflows. The system streamlined documentation, improved visibility, and enhanced data security through strict permission controls.
“One of our most important tasks is to document our fiber network as accurately as possible. The cloud-based Geolantis app leveraging precise GNSS is highly accurate, and we rely on it every day to document our valuable assets. Their customer service is second to none. Geolantis is a game-changer for us.”
– George Majerus, LuxConnect, Luxembourg
01
Secure Cloud-Based Data Sharing
Geolantis allows LuxConnect to share field data securely with contractors using view-only permissions. Contractors can access background maps but cannot export or modify sensitive data, ensuring complete protection of proprietary information.
02
Accurate Field Documentation with GNSS Precision
Using GNSS-enabled mapping, field technicians can capture and update the exact locations of fiber routes, POPs, and connection points. The accuracy of this data ensures seamless maintenance and reliable long-term asset tracking.
03
Real-Time Spatial Task Management
The spatial task management feature ensures that every job and asset is mapped correctly, with access limited to those who need it. This eliminates confusion, improves task coordination, and ensures timely maintenance and inspection.
04
Seamless Digital Workflows for Maintenance
Predefined digital forms and photo documentation features allow technicians to record work directly from the field. All updates are instantly synced to the cloud, keeping teams aligned and reducing maintenance delay.
The outcome
Through Geolantis, LuxConnect has successfully enhanced both data protection and operational transparency. The platform enables secure collaboration, ensures high data accuracy, and supports Luxembourg’s national ICT resilience.
Enhanced Field Safety
Contractors now have limited, view-only access, protecting LuxConnect’s intellectual property while enabling efficient external collaboration.
Improved Accuracy in Fiber Network Documentation
Precise GNSS mapping ensures every connection point and data center link is recorded accurately — improving uptime guarantees and reducing field errors.
Faster, More Reliable Maintenance Operations
Field teams and contractors work from a unified, real-time data source. This alignment shortens repair cycles and prevents miscommunication across projects.
Sustained Operational Excellence
With accurate data, secure workflows, and cloud-based reporting, LuxConnect has strengthened its reputation as a national ICT leader delivering secure and uninterrupted digital connectivity.
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